Privacy Policy

The Rezo Group Sdn Bhd website (www.rezo.com.my) is maintained by Rezo Group Sdn Bhd (REZO). Protecting your privacy is important to REZO, and this statement is intended to make you aware of our commitments to you as an important visitor to our website.

Security

We reserve the right to change our privacy policy and our web site terms of service at any time, without notice to you. You are encouraged to refer to the latest privacy policy when you visit our web site so that you are aware of the current terms. It is your responsibility to review them from time to time and to keep up to date with any changes.

By accessing, viewing or using this web site or by submitting your information to this web site, you signify, acknowledge and give your consent that all information submitted may be collected and processed in the manner and for the purposes described below.

1. INFORMATION WE COLLECT

When you make a warranty registration, we will request you to submit personal and purchased information. Such personal information includes your name, contact number, identity card number or passport number, address, citizenship and email address. We will use this information only to process your warranty registration and for providing you customer support. If you choose to provide us with such personal information, you agree and consent to the transfer and storage of such information on servers of our choosing.

2. HOW YOUR INFORMATION MAY BE USED OR DISCLOSED

REZO takes your privacy and security very seriously and we only require your personal information during the warranty registration process for our record(s). You are not required to submit any other information whilst visiting the REZO website.

REZO will not sell, rent, loan or lease your personal information to others. REZO will not use, share or disclose any personal information provided to us online unless in association with the following reasons:

  • To provide the services and customer support you may request;
  • In accordance to any law, regulation or court order; and
  • For the purpose of legal defense efforts or protection of our rights.

3. SECURITY

Your Personal Information is accessible only by our employees who we believe reasonably need to come into contact with your information in order to do their jobs. We have put into place physical, electronic and managerial procedures to safeguard the personal information that you have sent us via the internet. However, third parties may unlawfully intercept or access transmissions or through no fault of REZO bypass our security measures. Therefore, we do not guarantee, and you should not expect that your personal information is always secure.

4. THIRD PARTY WEB SITES

Please note that our privacy policy only applies to web sites controlled or owned by REZO. We do not control and shall not be responsible for any third party web sites that may be linked to our web site. Please check the privacy policies of all third party web sites before providing any Personal Information.

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